Customer retention

Keep the customers you have worked hard to win.

Xevrion joins the warning signs spread across tickets, emails and invoices, raises risk weeks before renewal and helps the account owner act in time.

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14 days free No payment details No sales calls

CustomersSorted by riskExample company · demo data

CustomerHealthWhy it movedRenewal

Aldridge Print61Tickets up from 3 to 945 days

Morgan Dental74Replies slower this month3 months

Ellis Joinery79Ordering 12% less4 months

Quinn Florists88Steady7 months

Bristol Kitchens92Ordering more11 months

Suggested next step · Aldridge Print

Call Hannah this week, close the three open delivery tickets and offer a review of their Thursday route. Three late deliveries explain most of the drop.

To approve

What changes

Before and after.

Example company · demo data.
	Before	With Xevrion
When risk is spotted	At renewal	Weeks before, with its drivers
Customer view	Five tools	One record per customer
Intervention	Ad hoc	Recommended, approved, tracked
Proof	None	Revenue protected, in the Value Ledger

How it runs

Five steps, from start to finish.

01Xevrion
Join the signals
Tickets, emails, usage and invoices, per customer.
02Xevrion
Flag the risk
A health score with its drivers, weeks before renewal.
03Xevrion
Recommend an action
The step most likely to work, with its expected effect.
04You approve
Act on it
Approved work, done in your own tools.
05Xevrion
Measure the outcome
Revenue kept, recorded in the Value Ledger.

Xevrion does this stepYou approve or decideNothing leaves your business without the approvals you set.

Led by Customer Care, with help from Valuable Insights and Automations.

What it is worth

Measured the same way every time.

£7,300renewal protected after an early warning

82 → 61 → 84health: the fall, the flag and the recovery

2 weeksearlier warning next time

Example company · demo dataYour own results are measured against your own baseline.How value is measured

One platform, seven parts