FAQ

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What is Xevrion Ops?

A business operating platform. It connects the tools you already use, answers customer emails for you to check, designs and runs automations, checks how safe the business is, maps how it runs, and measures the value of every result in pounds.

Does Xevrion replace my CRM, support desk or accounting software?

No. They stay your systems of record. Xevrion connects through your own accounts, reads what it needs and writes back only where you have given permission.

Will the AI take actions on its own?

Only as far as you allow. Anything consequential needs a named person to approve it, and every action is logged with who approved it and when.

How do you measure the value Xevrion creates?

Every verified result is recorded in the Value Ledger with its outcome, value in pounds, method, evidence and confidence. Low-confidence value is shown but never counted.

How much does it cost?

Nothing for the first 14 days: the free trial needs no payment details. After that, every plan has the whole platform, unlimited people and tools, and no setup fee. Start is £995 a month for 2,000 tasks, Growth £2,495 for 10,000, Scale £4,995 for 40,000. Yearly is two months free. Prices exclude VAT.

Who can see my data, and where is it kept?

Only your organisation: every request is checked against your team and roles. It is kept on Xevrion's own server in Canada, which UK law treats as adequately protected, and never used to train AI.

Can I cancel?

Yes. Cancelling removes access, stops queued work and revokes connections straight away. You can export your data first, and an owner can then complete deletion.

Is there a free trial?

Yes: 14 days, every job, no payment details. Near the end we send an invoice. Pay it to carry on, or do nothing and the work stops, with your data kept.

What does each plan include?

The whole platform: Customer Care, Automations, Security, Business map, Automated Work, Valuable Insights and Ask Xevrion, on every plan, with unlimited people and unlimited connected tools. Plans differ by how much work Xevrion does for you each month, and Scale and Custom add scenario planning and priority onboarding.

What is a task?

One piece of work done for you: a customer reply, a review request, a check-in, an automation run, a security check or a scheduled report. Reading your data is never counted.

Why not pay per person?

The value is the work done, not who logs in, so your whole team is included on every plan.

Is there a setup fee?

No, on every plan. Setup is eight short steps in your portal: your goals, tools, permissions and approval rules.

Is there an annual price?

Yes. A year costs ten times the monthly price, so two months are free.

What happens if we reach a limit?

Xevrion tells you when you pass 80% of the month's tasks. There are no overage charges: new work waits until next month, or until you choose a bigger plan.

How do we pay?

By bank: a monthly or annual standing order, using the reference on the invoice in your portal. Payments are matched automatically. Bank details are never published on the website.

Do you offer calls or meetings?

No. Xevrion works in writing: everything you need is published here, the guided tour shows the product and questions are answered by email. That keeps answers precise and on the record.

Which tools does Xevrion connect to?

Gmail, Microsoft 365, any IMAP/SMTP mailbox, HubSpot, Salesforce, Slack, Zendesk, Intercom, Segment, Xero, QuickBooks Online, Notion and your website. Each integration page lists exactly what is read and written.

Where does Xevrion run?

The websites are served by Cloudflare. The platform and its database run on Xevrion's own servers at OVHcloud. The AI model runs on Cloudflare Workers AI.