Support integration
Zendesk and Xevrion
Connect Zendesk with your own account. Xevrion reads tickets and, only if you allow it, can create tickets.
14 days free No payment details No sales calls
What Xevrion reads
What it may write, after a yes
Point at any line to send it across. From the connector catalogue.
The details
How it connects, and where your data goes.
Used by
- You sign in on Zendesk's own page; Xevrion never sees your password.
- Every change is logged, and a retry can never create a duplicate.
- Disconnect at any time from your portal.
| Detail | Zendesk |
|---|---|
| Access | Reads and writes |
| How you connect | Zendesk OAuth (with PKCE) |
| Permissions requested | tickets:read · users:read · tickets:write |
| How data moves | Reads tickets on a schedule; writes are idempotent |
| You also provide | Your Zendesk subdomain |
| Where the credential is kept | Sealed in Xevrion's secret store; the application database holds only a reference |
Ticket creation passes an Idempotency-Key to Zendesk, so a retry never creates a duplicate.
Connect Zendesk in a few minutes.
Create your workspace, then connect with your own account from the Integrations page.
14 days free No payment details No sales calls